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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Derrick Dumas

April 13, 2026

5  out of  5
rating by Derrick Dumas
"Alice is an outstanding insurance agent. She found me a great rate, was incredibly responsive throughout the process, and explained all my options in a way that was easy to understand. Her professionalism and attention to detail made what can be a stressful process completely seamless. I would highly recommend Alice to anyone looking for car insurance."
We responded:
"Thank you, Derrick, for sharing your experience with Alice. It's great to hear that she was able to find you a great rate and make the process seamless with her professionalism and attention to detail. We appreciate your recommendation and look forward to serving you in the future."
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Jennifer Sargent

April 2, 2026

5  out of  5
rating by Jennifer Sargent
"Extremely friendly and saving me a ton of money with same coverage! Let them give you a quote, like me you could be pleasantly surprised."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Naci Panos

March 21, 2026

5  out of  5
rating by Naci Panos
"I got a call from Caleb in Irondale and he saved me $125.00 a month to combine my home and auto! I was thrilled!!! Thank you Caleb!"
We responded:
"Thank you, Naci, for sharing your experience! It's great to hear that Caleb was able to help you save $125 a month by combining your home and auto insurance. We appreciate your feedback and look forward to continuing to serve you."
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Brandon Tolbert

March 13, 2026

5  out of  5
rating by Brandon Tolbert
"My experience in the hands of this office has been nothing less than GREAT!!!"
We responded:
"Thank you, Brandon, for sharing your experience with us! We're glad to hear that our office has met your expectations. Your feedback is greatly appreciated!"
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Coral Anderson

March 13, 2026

5  out of  5
rating by Coral Anderson
"always very helpful"
We responded:
"Thank you Coral!!"
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Brittany Young

February 13, 2026

5  out of  5
rating by Brittany Young
"Easy to start a policy and much cheaper!"
We responded:
"Thank you, Brittany, for your feedback! We're glad to hear that starting a policy was easy and affordable for you. If you have any questions or need further assistance, feel free to reach out. "
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MARIA FRANCO PORTILLO

December 14, 2025

5  out of  5
rating by MARIA FRANCO PORTILLO
"Son muy bueno y responsable excelente su trabajo"
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Montrice Ambroise

November 14, 2025

5  out of  5
rating by Montrice Ambroise
"Professional and benevolent"
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Liyahh McFarland

October 22, 2025

5  out of  5
rating by Liyahh McFarland
"Simya was amazing! She made getting my insurance policy super easy and found me a great plan that fit my budget. She’s patient, knowledgeable, and truly cares about helping her clients. Highly recommend!"
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Sheila Hefner

September 16, 2025

5  out of  5
rating by Sheila Hefner
"Wil Holmes is beyond amazing!! I highly recommend him and his team."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Erika villalobos

August 28, 2025

5  out of  5
rating by Erika villalobos
"Gracias Yadira por tu información me interesó mucho tu información ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Terrance Taylor

August 22, 2025

5  out of  5
rating by Terrance Taylor
"The customer service was awesome thank you Simya for your kindness and helpful spirit!! May God bless you over and over!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Kaci Livingston

July 25, 2025

5  out of  5
rating by Kaci Livingston
"Simya was so professional and helpful during our quote process. She made everything really easy to understand and got us set up quickly with a new policy. Thanks again!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Peter Jimenez

July 23, 2025

5  out of  5
rating by Peter Jimenez
"I had a great experience working with Simya at StateFarm She was very patient, communicated clearly, and answered all of my questions. She made the whole process smooth and easy to understand. I really appreciated her help and highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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jim leary

July 19, 2025

5  out of  5
rating by jim leary
"I originally met Wil Holmes through a mutual friend, and I was immediately impressed by his professionalism, integrity, and the way he genuinely cares about helping people. Since then, I’ve referred several friends in the Birmingham area to him, and all of them have had outstanding experiences. Now, I’m proud to say I’m a customer myself — and I couldn’t be more pleased. Wil and his team are incredibly responsive, thorough, and truly go the extra mile to make sure everything is handled with care and attention. If you’re looking for an insurance agent who treats you like more than just a policy number, Wil Holmes is the one to call. Highly recommended."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Bradley Isbell

July 11, 2025

5  out of  5
rating by Bradley Isbell
"Awesome customer service and attention to detail!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Josh Bhate

June 24, 2025

5  out of  5
rating by Josh Bhate
"Hannah has been a pleasure to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Patrick Hays

June 24, 2025

5  out of  5
rating by Patrick Hays
"Hannah helped me get a life insurance policy that met my budget and needs. Would highly recommend this group."
We responded:
"Thank you for your business!"
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Louise Murphy

June 17, 2025

5  out of  5
rating by Louise Murphy
"Very professional and friendly , quick & easy to get my rental insurance.Simia was great ."
We responded:
"Thank you for your business!"
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Carlos Quintero

June 3, 2025

5  out of  5
rating by Carlos Quintero
"Gracias por la atención los recomiendo."
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Lakedra Richards

May 22, 2025

5  out of  5
rating by Lakedra Richards
"Very helpful, informative, patient and kind!!! Wonderful customer service :)"
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Diego Armando Lopez López

May 19, 2025

5  out of  5
rating by Diego Armando Lopez López
"Gracias por su buen servicio señorita Yadira"
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Kelli Partridge

April 30, 2025

5  out of  5
rating by Kelli Partridge
"Excellent agent and staff! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Jared Brickhouse

April 30, 2025

5  out of  5
rating by Jared Brickhouse
"The Wil Holmes team is top notch! Jarrod Smith assisted my family and I with our policies. Jarrods’ professionalism and knowledge of the insurance markets were greatly appreciated when choosing what plans best fit my family’s insurance needs! He was even able to lower out overall cost will adding a life insurance policy for my wife and I , and still beating our current insurance plan price. If you are on the fence about insurance, give the Wil Holmes team a call, I’m glad I did!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Donesha Bolden

April 18, 2025

5  out of  5
rating by Donesha Bolden
"Thanks Samiya, you where so professional and helpful!!!!!"